The beautiful thing about the internet is it affords us the ability to provide a lower cost solution to those customers that do not really need on-site service. Both email and telephone are viable options to solving some of the more basic software and sometimes hardware problems. Our skilled and knowledgeable telephone and email support people just may very well be able to help you out. Many problems are actually quite easy to resolve if you know where to look. And with today’s remote desktop and remote control technologies this gets even better when we can actually see what is going on at your end. It is almost like being there. We can remotely repair your computer using the power of the Internet, as though we sat in front of tour PC or MAC.